Galerici Hayatı Support

The reward is granted after the ad provider confirms the view. If the ad is interrupted or the connection drops, that confirmation never completes.

1. Make sure you watched to the end and waited for the close button to appear.
2. Check your internet connection — verification can fail on a weak signal.
3. Fully close and reopen the game, then check whether the reward arrived.
4. If it still hasn't, write to us with the date and approximate time.

Reward verification happens on Google's side, so the developer cannot see individual impressions.

Ad inventory is supplied by Google and isn't always full in every region. This is a temporary condition, not a fault.

1. Wait a few minutes and try again.
2. Check your internet connection.
3. Close and reopen the app.
4. If no ads appear for a long stretch, let us know.

Kontör replenishes on its own over time. You can also earn it by watching a rewarded ad.

1. Make sure your device date and time are set automatically — a manually changed clock can break replenishment.
2. Close the game and reopen it after a while.
3. If the rewarded ad option is showing, you can earn kontör there.
4. If it still isn't increasing, write to us with your device model and iOS version.

Setting the device clock forward won't speed kontör up; it can break the replenishment logic instead.

Purchase entitlements are verified by Apple. After changing device or reinstalling, a restore is needed.

1. Use “Restore Purchases” in the game.
2. Make sure you're signed in to the App Store with the Apple Account you bought with.
3. Check your internet connection and try again.
4. If it persists, contact us with the purchase date and product name.

Payments and refunds are handled by Apple. Refund requests must go through the App Store.

Notifications are scheduled on your device. They won't appear if permission is off or a Focus mode is active.

1. Turn permission on in Settings → Notifications → Galerici Hayatı.
2. Check that Focus or Do Not Disturb isn't enabled.
3. Low Power Mode can delay scheduled work — try turning it off.
4. Toggle the permission off and on, then launch the game once.

Buyer notifications are scheduled once you list a vehicle for sale. Removing the listing cancels them.

1. Check that the vehicle is still listed.
2. Make sure notification permission is on.
3. Open and close the game once — scheduling refreshes on launch.
4. If it persists, tell us the vehicle name and roughly when you listed it.

The save file lives on your device. The developer has no access to it and cannot restore it remotely.

1. Check that the app wasn't deleted or offloaded by device storage cleanup.
2. If you have an iCloud backup, restoring the device from it may bring the save back.
3. If the device has multiple user profiles, confirm you're in the right one.
4. Tell us when it started — if others report the same thing, we can hunt the bug.

Purchase entitlements aren't affected by save loss; “Restore Purchases” brings them back.

This is usually an old iOS version, full storage, or a damaged installation.

1. Restart the device.
2. Update iOS and the app to the latest version.
3. Leave at least a few hundred MB of free space.
4. Enabling crash-report sharing in Settings → Privacy & Security → Analytics & Improvements helps us find it faster.

The game follows your device language, opening in Turkish or English where supported.

1. If the game offers a language option, change it there.
2. Otherwise set the device language in Settings → General → Language & Region.
3. On iOS 13 and later you can set a per-app language in Settings → Galerici Hayatı.

Background apps, low storage and older devices can all affect performance.

1. Close other apps running in the background.
2. Restart the device.
3. Free up storage space.
4. If it happens on one particular screen, tell us which one.